Privacy Policy

Last updated: August 2026

Podcast Studio Glasgow ('we', 'us', 'our', or 'the studio') is committed to protecting your privacy and ensuring transparent data practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Introduction

Podcast Studio Glasgow (operating as Postable Ltd, company registration number SC699996) is the data controller for personal information collected through this website. We operate a professional podcast recording and production studio based at 279 Abercromby Street, Glasgow G40 2DD, Scotland.

We take your privacy seriously and comply with UK data protection law, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. What Information We Collect

When you book a studio session:

• Name and contact details (email, phone number)
• Company or project information
• Booking dates, times, and studio requirements
• Recording preferences and technical specifications

When you contact us:

• Your name and email address
• Any information you provide in your message or inquiry

When you download free resources (ebooks, guides, etc.):

• Name and email address
• Company or organisation (optional)

Website usage information:

• Pages visited and time spent on site
• Browser type and device information
• Approximate location (country/region level)
• This information is collected via analytics tools and cookies

3. Payment Information and Card Processing

For studio bookings and commercial services, payment information is processed through secure payment gateways. Card details are not retained by us after the transaction is complete.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: Confirming studio bookings, sending session details, and coordinating recordings
• Communication: Responding to your inquiries and providing customer support
• Marketing: Sending information about our services, events, and updates (only if you've opted in)
• Analytics: Understanding how visitors use our website to improve our service
• Legal compliance: Meeting legal and regulatory obligations
• Fraud prevention: Protecting against unauthorized transactions

5. Legal Basis for Processing

We process your personal data based on:

• Contract performance: Information needed to complete bookings and provide services
• Legitimate interests: Business operations, customer support, and fraud prevention
• Consent: Marketing communications (which you can withdraw at any time)
• Legal obligation: Tax and accounting records as required by law

6. Third-Party Services and Data Sharing

We use the following third-party services, which may access your personal data:

Squarespace

Our website is hosted on Squarespace, which may collect usage data and analytics. Squarespace's privacy practices are detailed in their privacy policy.

Payment processors

Payment processing for bookings and ebook downloads is handled by secure payment providers. These processors do not retain your card information and only receive data necessary to complete transactions.

Email and communication services

We may use email marketing platforms to send newsletters and service updates. Your email address is only shared for this purpose if you've opted in.

Analytics providers

We use analytics tools (such as Google Analytics) to understand website usage. These tools collect aggregated, anonymized data and do not identify you personally.

We do not sell, rent, or trade your personal data to third parties. Data is only shared with service providers who assist us in operating the website and delivering services, and only to the extent necessary.

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide the services you've requested
• Comply with legal and tax requirements (typically 6–7 years)
• Respond to any inquiries or complaints

Marketing data is retained until you opt out. You can request deletion of your data at any time, subject to legal retention requirements.

8. Your Rights

Under UK data protection law, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct or update inaccurate data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restrict processing: Limit how we use your data
• Data portability: Receive your data in a structured format
• Object: Opt out of marketing communications or specific processing activities

To exercise any of these rights, contact us at the address below.

9. Marketing and Communications

We only send marketing emails if you've explicitly opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

We may send transactional emails (booking confirmations, service updates) regardless of marketing preferences, as these are necessary for service delivery.

10. Cookies and Tracking

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use the site.

Types of cookies we use:

• Essential cookies: Required for the website to function (booking forms, security)
• Analytics cookies: Help us understand visitor behaviour and improve the site
• Marketing cookies: Used to deliver targeted content (optional, requires consent)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

11. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, or loss. Our website uses SSL encryption to secure data transmission.

However, no online transmission is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. You are responsible for keeping your passwords and account information confidential.

12. International Data Transfers

Our services are based in the United Kingdom. If you access our website from outside the UK, your data may be transferred to and stored in the UK, which may have different data protection standards than your home country. By using our website, you consent to this transfer.

13. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a privacy concern, please contact us:

Podcast Studio Glasgow
279 Abercromby Street
Glasgow G40 2DD
Scotland

Email: hello@podcaststudioglasgow.com
Phone: 0141 459 0956

Data Protection Officer: If you believe we have not handled your data properly, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.